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Viber Customer Service Chat

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7 year user: Viber provides privacy, safety, and reliable service. In an age where internet privacy is akin to the Wild West, and citizens like you and me are subject to outlaws, bad actors, and crooked sheriffs, Viber protects us. Instead of the pony express though, we got lightning fast messaging, with functions of self-deleting messages on a timer, two factor authentication on multiple. About Viber Support. Keep up with the latest happenings from Viber's Support Team. Viber is a free messaging and calling app that allows people to connect with friends and family - no matter who they are or where they are from. With Viber you can: Express yourself with thousands of unique stickers and GIFs.

Now let customers reach you through Viber. Here, customers can send messages to your support team through the Viber public account and the team will be able to receive and reply to those messages from REVE Chat dashboard itself.

Benefits of REVE Chat Integration with Viber

  • Improve your agent productivity under one account and make your customers satisfied with less wait time.
  • Agents can easily receive and reply to viber messages in the same way they receive and respond to live chat.
  • Boost conversion rate and easily share latest update about products and their new features with your customers.

To Integrate REVE Chat with Viber Please Follow the Below Steps

  • To get started, you need to create a public account in Viber. To know more and create the public account click here.
  • Once you create a public account in Viber, you will get an ‘App Key/Authentication Code' which you need to enter during the integration process. To get the ‘App Key', go to Viber>Public>your public account>Edit Info>Your app key>click on copy.
  • Next, login to REVE Chat dashboard and select ‘Viber Messaging' under ‘Customization'.

  • Here paste the ‘Authentication Token/App key' in the given box and click on ‘Authenticate'. That's it. You have successfully integrated REVE Chat with Viber.

    Now, you will be able to receive and respond to the Viber messages from the REVE Chat dashboard itself.

How customers will send you messages from Viber?

First of all, you need to share the name of your public account with the customers. They will search by that name in Viber and after that can send you messages. For example, the name of the public account is ‘Travelogue'. Customers will search by this name and then will send you messages which you will receive in the REVE Chat dashboard.

A while back, I was using Viber to chat with my friends and accidentally sent a wrong message to someone. This got me into a panic mode as I wanted to delete that message right away. Thankfully, after some quick research, I was able to learn how to delete Viber messages pretty easily. Let's face it – there are times when we all encounter a similar situation and want to delete group or individual messages. Well, to help you do the same, I have come up with this ultimate guide on how to delete Viber messages in a jiffy.

Part 1: How to Delete Viber Group Messages?

Apart from individual chats, Viber also lets us create groups as well. Therefore, before I teach you how to delete Viber messages on a personal chat, I will cover the same for groups. Tiny jpeg compressor. Ideally, there are two ways to do this. You can either just delete a message sent by you to a group or leave and delete the group as well.

Delete Viber messages without leaving a group

Step 1. Launch Viber on your smartphone and open any group where you have earlier sent the message.

Step 2. Tap and hold the messages that you wish to get rid of and select the 'Delete' option. You can also select multiple messages and tap on the Delete option.

Step 3. This will give you an option if you wish to delete a message for yourself or everyone. Just tap on the option of your choice and delete the message for just you or everyone in the group.

Delete Viber messages and leave the group

Step 1. Simply launch Viber on your phone and tap and hold the group icon from its home that you wish to leave.

Step 2. This will display various options for the group. Just tap on the 'Delete Chat' and subsequently select the option to 'Leave and Delete' the group.

Step 3. If you want, you can open the group chat as well and slide from the right panel to get its more options. Scroll all the way down, tap on the 'Leave and Delete' option, and confirm your choice.

Part 2: How to Delete Viber Messages from a Conversation?

Besides group chats, we can also delete Viber messages on individual conversations as well. You can delete certain messages, clear an entire chat, or delete the entire Viber message history as well.

Delete selective Viber chats

Step 1. Launch Viber and open any chat on which you have the messages that you wish to delete.

Step 2. Long press and hold a message to get various options. You can just select multiple messages as well.

Step 3. From here, choose to delete the message and it will be disappeared from the thread.

Delete the entire conversation

Step 1. If you have an iPhone, then just launch Viber and slide the chat that you wish to get rid of. Tap on the Delete option from here and confirm your choice.

Step 2. Android users can just launch Viber and hold the chat that they wish to delete. As several options would appear on a pop-up, tap on 'Delete' and confirm to get rid of the conversation.

Delete Viber Message History

Step 1. Launch Viber and go to its menu from the side. Now, browse to its Settings > Calls and Messages. Fish gambling game.

Support Viber

Step 2. Tap on the 'Clear Message History' option and confirm your choice to delete the entire message history on Viber.

Part 3: How to Delete Viber Messages You Didn't Want to Send?

If you have accidentally sent a message to someone on Viber, then you can delete the message entirely from the conversation. Chrome latest version download 32 bit. Once you have removed the message, the actual content would be deleted and the app will display a prompt that the message has been deleted. To learn how to delete Viber messages that you didn't want to send, follow these steps:

Step 1. Firstly, just launch Viber and go to the conversation or group where you have sent a message by mistake.

Step 2. Tap and hold the message that you wish to delete to get more options. You can also tap and select multiple messages to delete.

Step 3. From the available options, tap on 'Delete for everyone' so that the message would be erased from the chat.

Step 4. The selected message would be removed and a prompt stating that the message has been deleted will be displayed instead.

Part 4: Bonus Tip: Take a Backup for Viber Messages

If you use Viber to chat with your friends or for your work, then it is important to maintain its backup. To backup your Viber messages, contacts, attachments, etc. with a single click, simply take the assistance of MobileTrans - WhatsApp Transfer. It can backup your Viber data from your iOS device to the computer and you can later restore the backup to the same or any other iOS device. Here's how you can backup and restore Viber chats using MobileTrans with a single click.

Step 1: Connect your phone to the system

Fortnite save the world sell items. Using a working cable, connect your phone to the computer and launch MobileTrans on it. Now, go to its WhatsApp Transfer module and select Viber from the sidebar.

Step 2: Backup your Viber Chats

Chat

From here, click on the 'Backup' button and just wait for a while as the application would take a complete backup of your Viber chats. Lightwave 3d 2018 0 2 – 3d animation software download.

Viber Line

Step 3: Restore Viber Chats

To restore an existing backup, connect your iPhone to the system and launch the MobileTrans application. Go to its WhatsApp Transfer > Viber > Restore option and just select the backup file that you want to get back.

Viber Support Chat

After selecting the backup file, click on the 'Start' button and wait as your Viber chats would be restored to your phone. Once the backup is restored, you will be notified so that you can remove your iPhone.

Viber Customer Care

There you go! Now when you know how to delete Viber messages, you can easily get rid of unwanted personal conversations or group chats. For your convenience, I have also listed a solution to delete the messages that you didn't intend to send to someone. Also, if you don't want to lose your Viber chats, then take its backup using MobileTrans and restore your chats to your iPhone to avoid any unwanted loss of data.





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